Who is this page for?
For anyone living in Douala who would like to talk to a psychologist: expatriates posted here for work, English-speaking residents, families with international ties, and students far from home. Whether your home is in Bonapriso, Bonanjo or Akwa, or anywhere else in the city, the session takes place on your screen or your phone.
Why talk to a psychologist online when you live in Douala?
Everyone knows how long a short trip can take. The queue on the Wouri bridge alone can turn an appointment into a day's work, and arriving exhausted is a poor way to start a conversation about what weighs on you. Online, there is no need to cross town: you sit down at home, or in a quiet corner of your office, and the session comes to you.
Discretion matters too. People who work for a company, who live in a compound or whose colleagues know each other may not want to be seen walking into a clinic. An online session keeps the matter between you and the psychologist.
How does it work, step by step?
You send us a message on WhatsApp. A single sentence is enough, and you do not have to explain your situation. Psy237 reads the message only to put you in touch with the psychologist, and does not comment on what you describe. The psychologist then proposes a time, and you choose between a video call and a phone call.
Psy237 connects you with a clinical psychologist who holds a Master's degree in psychology. You can ask them to show you their diploma before the first session. A psychologist works by listening and talking, and does not prescribe medication.
Can I have a session in English?
We would rather be honest than make a promise we cannot keep. Write to us on WhatsApp to check whether a session in English is possible. If it is not, we will tell you plainly, and you can decide whether a session in French works for you. For the general picture, read our page on online therapy across Cameroon.
Psychologist or therapist: does the word matter?
People search for a therapist, a counsellor or a psychologist, and the words are often used loosely. What matters is the person's training. Psy237 connects you with a psychologist, not with a life coach, and you can ask to see the diploma before the first session.
Is therapy common in Cameroon?
Often, hard times are still handled inside the family, the church or the neighbourhood, and that support has real value. Seeing a psychologist does not replace it. It simply adds a place where you can say everything without fearing that it will circulate.
Is what I say kept private?
The first WhatsApp message is read by Psy237, which is not a psychologist, only so that you can be connected. It goes to the psychologist only if you agree. What you share in a session afterwards stays between the two of you, under professional secrecy.
What does a session cost?
Online session with a clinical psychologist: 25,000 FCFA, by video or phone. Payment by MTN Mobile Money or Orange Money. For clients abroad, that is €38 at the fixed CFA franc rate.